Managed server
No worries about managing your servers
With the Managed server service, IT Local provides you with a solution where we monitor and maintain your physical and virtual Windows servers to keep them functioning properly. This applies not only to the Windows servers themselves, but also to the virtualisation hosts on which your servers run. A prerequisite is that Microsoft supports the Windows version running on the server.
Only install updates that offer added value
With our management tooling, our management team checks the latest updates. Do they add value to your situation? Or do they actually cause problems? If an update really adds value, the team will then install it. This is always done in consultation with you. And at a time that causes you the least possible disruption, usually in the evening or at the weekend.
24/7 monitoring in several areas
Our monitoring system checks the availability and performance of the servers 24/7 and generates notifications in case of deviating values. In addition to performance indicators, the monitoring system also looks at the functionality of Windows and application services running on your servers. Examples include:
- Microsoft Azure AD Sync Service for connection between your local environments and cloud environments.
- Microsoft Remote Desktop Gateway Service for your remote desktop environment.
- Microsoft SQL Server Services for your databases (optional).
- Microsoft Exchange Services for your e-mail traffic.
- Microsoft Internet Information Services for your web applications.
- Services of your own business-critical applications (optional).
Immediate action on high-priority events
Our management team periodically checks the logs of the Windows servers manually for events that could (start to) impact the operation of your servers. And then works to resolve these issues for you. In the case of high-priority events that have a direct impact on your business operations, for example, this works differently. Our management team then automatically receives a notification from the management system and immediately goes to work for you.
What exactly do we do for you?
This table shows exactly what our staff do for you within the Managed server service:
Windows server management
Work
Frequency
Part of contract
24/7 monitoring
Monitoring CPU
24/7 via management system
Monitoring disk
24/7 via management system
Monitoring memory
24/7 via management system
Monitoring events
24/7 via management system
Monitoring SQL services
24/7 via management system
Monitoring remote desktop
24/7 via management system
Monitoring application services
24/7 via management system
Implement management actions following monitoring
During office hours
General support
During office hours
Post-calculation
Performing periodic reboots
By arrangement
Perform periodic management
1 x per quarter
Post-calculation
Checking and installing Windows updates
once a month
Post-calculation
Preparation and delivery of reports
Per month
Post-calculation
Carrying out minor adjustments
On request
Post-calculation
Certificate management
1 x per year
Post-calculation
Licence management
once a month
Post-calculation
Hypervisor platform management
Work
Frequency
Part of contract
24/7 monitoring
Monitoring CPU
24/7 via management system
Monitoring disk
24/7 via management system
Monitoring memory
24/7 via management system
Monitoring events
24/7 via management system
Implement management actions following monitoring
During office hours
Post-calculation
General support
During office hours
Installing firmware updates
1 x per quarter
Post-calculation
Installing virtualisation software updates
1 x per quarter
Perform periodic management
1 x per quarter
Post-calculation
Preparation and delivery of reports
Per month
Post-calculation
Download the factsheet
Want to print or archive the information on this page? Then download the fact sheet (PDF file, two pages A4).