General conditions and delivery conditions IT Local B.V.
Version 4.0, date of publication: 3 April 2019
The ICT~Office (General) Conditions apply to all our deliveries and services, including:
Module 3: Software maintenance
Module 7: Secondment services
Module 9: Advice, consultancy and projects
Module 10: Other services.
By allowing deliveries or services to be carried out as per this proposal the customer confirms explicitly that it is familiar with the aforementioned conditions and accepts their applicability.
All our amounts are always exclusive of VAT and valid until 31 December 2021. Annual indexation takes place after that: CBS in line with the price index for households CPI (2006=100).
With respect to business liability IT Local has taken out business insurance with Delta Lloyd for liability under the insured business activities for an amount of €1,250,000 per event, with a maximum of €2,500,000 per calendar year.
Billing and payment
In projects, billing takes place as follows: for hardware and software costs, we invoice 100% when the order is placed. For project hours, we invoice 50% when the order is placed, 30% when the pilot is successfully delivered and 20% when the project is delivered.
Support contracts are invoiced in advance, for the entire duration.
The costs of subscription services are to be paid quarterly in advance by means of a continuous European business direct debit authorization.
For delivery of other products and services IT Local operates a payment term of 14 days after invoice date.
Data processing agreement
With the execution of delivery or services by IT Local, the client explicitly declares to agree with the data processing agreement (Dutch) drawn up by IT Local.