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Did you know that IT Local has scored above 8.8 on average in customer satisfaction reviews for years? And that some clients have been with us for more than 15 years?
Customer cases
Client case study: AIMMS
Customer case: Elbuco
Customer case: Vispero/Optelec
Customer case: Kind&co ludens
Tony's Chocolonely
Tony's (of the Chocolonely) wants to be able to see in real time the location and quantity of cocoa beans purchased. To do so, Tony's uses the 'Beantracker' system hosted by IT Local. This allows Tony's to work on eliminating slavery and child labour in the cocoa chain. Because that's what the company was founded for.
Highlights of this case:
24x7 availability
Cocoa farmers and traders around the world use Tony's Beantracker. They work in different time zones. Therefore, the system needs to be available 24/7. IT Local provides a high availability platform, with a 99.99% uptime guarantee.Private Cloud
Beantracker has to meet compliance rules. Therefore, Beantracker is placed in a private cloud. For maximum security, an offline-offsite data backup is kept in a secret underground bunker.SQL database management
Cocoa harvesting is highly seasonal. And so is the use of Beantracker. IT Local monitors application performance and scales resources up and down to keep performance optimal."This is how all migrations should be done!" You notice that IT Local is a serious party that understands a lot about IT projects and cloud application management."
EuroMaritime
EuroMaritime is a modern medium-sized shipping company with offices in Canada, Belgium, Germany and the Netherlands. In international shipping, the pressure is high. The ship must leave port. Cargo and customs documents roll out of a printer on the bridge of a container ship in Haifa, controlled from EuroMaritime's own cloud systems.
Highlights of this case:
IT Roadmap
IT Local created and implemented a roadmap for a 5-year period. This enabled EuroMaritime to make a huge quality improvement within time & budget. And thus realise its ambitious expansion plans.Onestop shopping
EuroMaritime does not have its own IT department. It chose to outsource all consulting, procurement, management and control work to IT Local.Multi-lingual support desk
At an international company like EuroMaritime, English is the working language. No problem for IT Local's support desk where English, French and German are spoken in addition to Dutch."With the IT Roadmap that IT Local created for us, we can properly justify our investments."
GelreDome
GelreDome is the largest theatre in the Netherlands. It has a complex IT infrastructure: Wi-Fi in the stadium, power on stage, emergency connections to emergency services, surveillance cameras and scanners for access control.
Highlights of this case:
Contract management
For GelreDome, IT Local coordinates the technical alignment of and services provided by the various suppliers. GelreDome extended its IT management and maintenance agreement with IT Local for the second time in a row, establishing cooperation between the two parties for another five-year period.Cyber security
In a stadium where over 30,000 people congregate, security is important. IT Local therefore liaises with the National Cyber Security Centre and follows up security and monitoring recommendations when there is an increased terrorist threat.Workplace 2.0
GelreDome will replace its current IT infrastructure with Workplace 2.0. To this end, all applications will be replaced by SaaS. All workplaces will have a layout developed by IT Local. This allows users to easily access all cloud applications."Our customers are demanding, so we also expect a lot from our suppliers, and IT Local has been delivering on that for years."