For SME organisations that want to grow

Our approach

This is how we help you as an IT partner to work pleasantly, safely and smarter

Make an appointment
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For SME organisations that want to grow

Our approach

This is how we help you as an IT partner to work pleasantly, safely and smarter

Make an appointment

Make your growth ambitions come true

Growing, improving, innovating... it doesn't happen by itself, but with the use of smart IT you can make things a lot easier for yourself. But how far along are you in this? How is the IT in your organisation doing? Are you satisfied? And are your employees? Do you feel you are getting everything out of it and seizing all business opportunities? As an IT partner, we would like to make sure you are happy with it and realise your growth ambitions!

PPTIT Local-Word training

Smart IT starts with people

At IT Local, IT is all about people. That is why we put people at the heart of everything we do. We use the PPT (People, Process, Technology) model as a compass: we start with the people, your employees. What do they find important, what are their wishes, challenges and ambitions and how can we make them happier in their environment? Then we take stock of their work. What practices and processes are in place and to what extent can we improve them? Finally, technology comes around the corner and we provide appropriate systems and tools to help your employees do their work more easily.
Hanny van Vugt - IT Local

"As an IT partner, we help you grow your organisation by strengthening what is already there. Together, we look at where things can be improved and how IT plays a role in this. This is how we make work more fun, your processes more efficient and your organisation ready for the future."

Hanny van Vugt, commercial director IT Local

Our approach consists of four phases:

1. A good conversation

Before we start working together, we would like to get to know you.

1. We start with a good conversation

Before we start working together, we like to get to know you. We are curious about who you are, what your organisation stands for, where you want to go and what exactly you are looking for in an IT partner. And of course we will tell you more about ourselves and how we envisage the cooperation with your organisation. Is there a click? Do we understand each other? Then the basis is right. Because cooperation works best when it's also a bit of fun, right?
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2. Inventory

Are we going to work together after getting acquainted? Then we will take a more detailed look at your organisation during an inventory. We map out the current situation based on our PPT philosophy and look at your employees, your processes and how the IT environment is put together technically:

  • Employees: How do your employees interact with the systems, to what extent is there a need for training or support? 
  • Processes: How are the work processes running in practice, where are the frictions and where is there room for improvement?
  • Technology: What exactly is running, how does it work and where are risks or bottlenecks?

We record the findings from our analysis in a thorough document that gives you insight into where you are and where you can go.

Optional: Determine-your-priorities-session
Would you like your organisation to start working with Microsoft 365? Or are you currently not using the possibilities sufficiently and do you want to get more out of it? Then the first step is to determine exactly what you want to achieve as an organisation. A great tool to determine the priorities is our Determine your priorities box with 31 cards with Microsoft 365 topics. In the areas of smarter working, communication, security, accessibility, IT adoption and Power Apps. In a session, our consultant discusses and prioritises these topics together with key-users from your organisation, your colleagues who know systems well, are often the first to be called when there are questions, or actually experience the biggest challenges. Are the cards in order? Then we have a clear picture of how you want to use Microsoft 365 and the desired set-up. And we can get to work on a proposal to set up that environment properly (in phase 4).

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3. Taking control of your IT environment

In this phase, we make the switch to IT Local official. We take over your organisation's IT environment one-to-one and start managing it. No worries about continuity: we ensure a smooth transition in which systems, data and users move neatly into our managed environment. Moreover, we plan the migration moment smartly and very carefully, in close consultation with you. So that your employees are inconvenienced as little as possible. Because change is always exciting, we supervise your employees intensively during this period with our adoption programme.

After the move-in, our Service Desk and Customer Success team will be there for your employees to answer questions and solve problems. And our Management team will watch over your IT environment, so you won't lose any sleep over IT issues.

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4. Improving further

Once the IT environment is in place and everyone is familiar with the basics, it is time for the next step: further improvement. We start by putting the environment in order according to our best practices. Think standardisation, security, automation and restructuring where necessary. In this way, we ensure that the basis is truly future-proof. Then we look further together: how can processes be smarter, faster or simpler? Which tools are still not being used optimally? What do your people need to work more efficiently or with more pleasure?
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PPT workshop
Preferably, we start this phase with our PPT workshop in which we examine together how your people, processes and technology are aligned and especially where there is room for improvement. We do this from a strategic framework. With you, the key users of your organisation, our business consultant, one of our MT members and our account manager. Together, we make the right choices for further growth. We then translate these choices into concrete projects that we carry out. We put all projects in a clear project calendar , which we regularly discuss and update in our IT roadmap sessions.

More about the PPT workshop
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IT roadmap
Long-term relationships, that's what we go for! That is why we provide our customers with a so-called IT roadmap as standard. Together, we periodically look at your company's IT vision, business objectives and wishes and discuss what we can and want to improve. The resulting concrete projects are recorded in the project calendar and updated regularly.

In our regular IT roadmap process, our account manager periodically discusses new developments, possible improvements and concrete projects with your organisation's contact person.

IT roadmap Gold
If you want a strategic consultation every six months (a follow-up to the PPT workshop), you can opt for our IT Roadmap Gold. As with the PPT workshop, we do this with you, your organisation's key users, our business consultant, one of our MT members and our account manager.

More about the IT roadmap

Professional project management

We provide professional project management for all the projects we carry out for you. We keep your team regularly informed of progress, monitor deadlines and budgets, make sure everyone knows what is expected of them and make adjustments when necessary.

Improving through our 5 pillars

Central to our conversations and improvements are our 5 pillars:

The smart workplace
Pleasant and safe working in the cloud via our role-based online workplace.

Security journey
Our security approach in which we secure and keep your IT environment safe in three steps.

Power solutions
Smart solutions that we develop for your organisation on the Microsoft Power Platform. So that, for example, your work processes become more efficient, you get more out of your data and gain better insights.

First-class support
Adoption, guidance, training and real help. With every change, we take your employees with us. And we are also there for them afterwards. Via our Service desk and our Customer success team, we make sure that your employees are happy every day when they start working in their workplace.

Carefree IT management
From constant monitoring to making backups, installing updates and intervening where necessary, our IT management takes care of it. We direct IT services and ensure that everything keeps running and is secure.

Smart Workplace
security journey
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IT Local - Megan and Maarten
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Want to get acquainted?

Growing, improving, innovating... Does our approach appeal to you and would you like to get to know us? Then call or e-mail Hanny. Or use the form to make an appointment.
Hanny van Vugt - IT Local

Hanny van Vugt Commercial director
06 83 49 06 45
h.vanvugt@itlocal.nl/en

Make an appointment