Managed infrastructure

No worries about managing all infrastructure within your company network
Managed infrastructure

Your laptops, workstations, servers and printers... they are all connected to each other, and to the internet, via your IT infrastructure. With our Managed infrastructure service, we fully manage your infrastructure. This ensures the stability and performance of your Internet connections, NAS, SAN, UPS, switches, Wi-Fi access points and even temperature sensors of your server room.

With the Managed infrastructure service, IT Local relieves you of the management of all infrastructure within your company network.

24/7 monitoring of your internet connections
With all the cloud services available today, a good internet connection is more important than ever. Our management system checks 24/7 whether your internet connections are available and stable. Is the accessibility of a specific website or external server crucial? Then we are happy to monitor it for you as well. Does our management system indicate that the Internet connection or external site is unavailable? If so, we will inform you immediately and can call in the internet provider for you.

Robust and reliable data storage
We use our management system to monitor local data storage devices on your network (NAS or SAN) for any signs of (imminent) failure. This allows us to act quickly in case of problems and prevent data loss. Example: If a data storage device indicates that one of your hard drives is experiencing many read errors, we receive this signal. And we will then work with our suppliers to ensure that this disk is replaced as soon as possible.

For maximum stability and security, we periodically check the NAS and SAN devices themselves for software and firmware updates.

No damage in case of unexpected power failures
Power failure or irregular voltage can sometimes cause damage to data storage. Or to the servers that use that data. A UPS (Uninterruptible Power Supply) shuts down your servers automatically and cleanly in the event of a power failure. And restarts them when there is a stable power supply again. Do you have a UPS? Then our management system will monitor it for signs of problems.

Always good connections via cable and Wi-Fi
To ensure that your network traffic also runs smoothly internally, we ensure the correct configuration and monitoring of your switches and Wi-Fi access points. Here, our management system keeps an eye on whether a network device breaks down or sends traffic badly. In most cases, we can then solve problems quickly - remotely.

Avoid a server room that is too hot
The right server room temperature is important for proper operation of servers and data storage. That is why our management system also reads alarms from temperature sensors. And we immediately notify the right parties of possible cooling problems. So that they can take action.

What exactly do we do for you?

This table shows exactly what our staff do for you within the Managed infrastructure service:

Managed infrastructure management

Work

Frequency

Part of contract

Professional management

24/7 monitoring

Internet connection monitoring

24/7 via management system

Website accessibility monitoring

24/7 via management system

Monitoring NAS

24/7 via management system

Monitoring SAN

24/7 via management system

Monitoring routers

24/7 via management system

Monitoring modems

24/7 via management system

Monitoring switches

24/7 via management system

Monitoring UPS

24/7 via management system

Monitoring wifi access points

24/7 via management system

Monitoring temperature sensors

24/7 via management system

Carrying out monitoring actions

During office hours

Post-calculation

General support

During office hours

Post-calculation

Install firmware updates NAS

once a month

Post-calculation

Installing firmware updates SAN

1 x per quarter

Post-calculation

Installing UPS firmware updates

1 x per quarter

Post-calculation

Install firmware updates switches

1 x per quarter

Post-calculation

Install wifi firmware updates

1 x per quarter

Post-calculation

Installing firmware updates for modems

On request

Post-calculation

Installing router firmware updates

On request

Post-calculation

Perform configuration changes

On request

Post-calculation

Download the factsheet

Want to print or archive the information on this page? Then download the fact sheet (PDF file, two pages A4).

Download the PDF file here
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